Job Description

Senior Business Analyst

• Pay rate: $9850.00 – $12,615.00 a month based on experience and T4, incorporated classification
• Contract Term: 1 year
• Location: Vancouver, BC

We at Raise are hiring a Senior Business Analyst for one of our top clients, an esteemed educational institution. After establishing themselves as an industry leader, they are now expanding their team to meet rising demand.

Job Overview

The Senior Business Analyst analyzes business needs and develops overall strategies for how automated systems can be used to support the short- and long-term direction of the business.

This will provide expertise in the areas of business process discovery and definition, requirements definition, analysis and design, configuration, implementation, testing, training, facilitation and documentation to deliver enterprise solutions to the community. The Senior Business Analyst will own and drive the business analysis process and be expected to manage portions of the project life cycle in regard to the business analysis phases including preparing project plans, schedules and strategies, and communicating status, risks, issues and decisions to project managers.

Organizational Status

The Senior Business Analyst works within the project team that consists of developers, functional experts, and other project specialists, and reports directly to the Senior Project Manager. The Senior Business Analyst will work closely with senior leadership and staff in other administrative and academic units.

Responsibilities:

• Plan, organize, manage, monitor and be responsible for the business analysis activities of projects.
• Understand business context, project justification, business goals, and priorities and update and maintain documentation on such.
• Understand and apply business architecture concepts to ensure strategic alignment with organizational goals, outcomes and business value.
• Recommend types of working groups and leads working groups to support the discovery and analysis of business processes and requirements and the design of new solutions.
• Document current state business process, capture issues and opportunities and understand proposed future state, identifying gaps to achieve that state.
• Develop business requirements documents, solutions requirements documents, functional requirements.
• Partner with and support architects in the creation of current and future state architecture.
• Create process maps, data maps, data model, data flow diagrams and work with and support data architects.
• Collaborate with integration architects to design integrations.
• Prepare RFPs, including functional and non-functional requirements.
• Participate in developing RFP scoring mechanisms and facilitating and managing the scoring processes.
• Recommend options for the implementation of business solutions.
• Support change management by working with change management teams, creating training materials, and managing training when required.
• Provide guidance and leadership to testing teams (end users etc.) and/or develops user test cases and validates test results during user acceptance testing, system acceptance testing and operational acceptance testing.
• Lead and conduct workflow and gap analysis for operational support processes.
• Acquire and maintain a working knowledge of the technical and business environment.
• Participate in the continuous improvement of the business analysis methodology via recommendations and suggestions, lessons learned and working groups.
• Advise and mentor project teams on various methodologies including waterfall and agile methodologies.
• Lead, mentor and coach other Business Analysts on process, techniques, and good practices and provide guidance on project specific situations.
• Actively seeks ongoing career development through self-motivated professional development in the field of business analysis.

Role Deliverables:

• Analyzes business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes).
• Develops overall strategies and provides advice on options, risks and costs versus benefits.
• Communicates with stakeholders of varying technical ability and subject matter expertise and explains services to clients of all management levels to ensure they have a clear understanding of IT roles, processes, and activities.
• Manages liaison relationship with clients to ensure technical solutions meet user needs.
• Conducts feasibility studies and drafts proposals for evaluation by appropriate users and managers.
• Develops and assists in the presentation of business cases.
• Leads short and long-term planning sessions to implement integrated business process improvements.
• Identifies, elicits, and documents business requirements, defines business rules and communicates requirements for the implementation of business solutions.
• Prepares functional, system and program specifications bridging multiple projects.
• Reviews test plans and monitors the testing process to ensure that business results are adequately tested with minimal risk.
• Procures technical assistance to help in problem resolution.
• Provides technical leadership, coaching and mentoring to less-experienced individuals.
• Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
• Performs other related duties as required.

Qualifications:

• Undergraduate degree in a relevant discipline.
• 8+ years of related experience including at least two years of managerial experience, or the equivalent combination of education and experience.
• Degree in an IT or Business Administration related discipline preferred.
• Project Management Professional designation is an asset.
• Change Management professional designation is an asset.
• Business Analysis professional designation is an asset.
• Supervisory experience is an asset.
• Experience with implementing Customer Relationship Management (CRM), Recruitment Systems, Salesforce, APIs, MuleSoft, Utility Management Systems, Student Information Systems, Workday or other similar off-the- shelf (COTS)
• Project experience in a higher-education environment, policy and regulatory compliance situations is an asset.
• Experience demonstrates progressive responsibility, preferably in a university or other public sector environment.
• Experience with preparing RFPs, managing RFIs/RFPs for evaluation, selection and procurement of products and/or services from vendors.
• Experience in change management, data management, and solution and enterprise architecture
• Technical expertise and experience in Information technology project management of large scale, commercial, off-the- shelf (COTS) systems including related experience in managing systems development, enterprise architecture, and business process change, quality assurance and testing as it applies to COTS and custom systems, data migration and systems integration.
• Effectively manage multiple tasks and priorities, work in a fast-paced environment, and manage responsibilities and tasks to meet time sensitive, critical deadlines.
• Intermediate knowledge of applications development methodologies, as well as development and implementation best practices, “rules of thumb”, and benchmarks.
• An understanding of key trends and players in the IT industry.
• Effective leadership, consulting, consensus building, conflict resolution, and negotiation and team-building skills are an asset.